01
Redesigning appointment scheduling
Cut booking abandonment from 34% to 11% for a healthcare scheduling platform.
Healthcare · Research · Conversion
I design the version people forget they had to learn.
Senior Product Designer
Seven years designing for products where getting it wrong is expensive — banking, healthcare scheduling, and one very complicated logistics dashboard. I care most about the parts nobody screenshots for a portfolio.
Figma · Design Systems · User Research · Prototyping · Accessibility
Selected work
02
Design system, from zero
Built a 40-component design system adopted across 6 product teams in a year.
Design Systems · Figma
03
Accessibility audit and remediation
Took the core product from partial to full WCAG 2.1 AA compliance.
Accessibility · Audit
04
Logistics dashboard redesign
Currently redesigning a dispatcher dashboard used by ops teams 8+ hours a day.
Logistics · In progress
Experience
Senior Product Designer · Vantablock Security2022–present
Product Designer · Ferrylane (acquired)2019–2022
UX Designer · Northline Media2017–2018